Team members
Invite teammates to your company and manage their roles across its brands.
Team members overview
Open Team members in Settings. Membership covers the company and every brand in it; there are no separate brand invitations.
Free includes three seats: the Owner and up to two invited Viewers. The Owner can invite, cancel invitations and remove invited teammates. Starter and Business include Admin, Member and Viewer roles. Available seats depend on your company’s plan configuration. Active visible members and unexpired pending invitations both count toward the limit. Acceptance rechecks the company, role and reserved seat; frozen, canceled or paused companies cannot add teammates.
Choose a teammate’s role
- Owner manages the company, billing and ownership. Promote an existing member to this role rather than inviting an Owner directly.
- Admin manages brands and teammates and can review company activity and agent access.
- Member works with brand content, measurements, tasks and campaigns, within the applicable plan and review rules.
- Viewer reads the company’s data without editing it.
The menus offer actions according to your own role and the company’s configuration. An Admin cannot use role management to take over an Owner’s account.
Invite someone and manage a pending invitation
- As an Owner or Admin, click Invite member.
- Enter Email address, choose Role and click Send invite.
- The recipient opens the email link and signs in with the invited email address to accept it.
Invitations expire after seven days. In Pending invites, Copy invite link copies the existing invitation link. Cancel revokes it and frees the reserved seat. To replace an unaccepted invitation, cancel it before inviting the address again. See Sign in for email-code access.
Change a role or make another Owner
Open the three-dot menu on the person’s row. Use Change role and choose an available role. An Owner can use Make Owner when full role management is enabled.
Promoting another Owner does not remove your own Owner role. Multiple Owners can coexist. Once another Owner exists, your own row offers Step down to Admin. An Owner can use Demote to Admin on another Owner’s row. The last Owner cannot step down.
Remove a teammate or leave the company
Use Remove on the teammate’s row and confirm. Their access ends immediately; previous activity remains in the History. An Owner must be demoted before being removed through this menu.
On your own row, Leave workspace asks you to confirm leaving. The last Owner must first promote someone else. After leaving, the app switches to another available company; if none remains, you are signed out. A remaining Owner or Admin can invite you again.